In the Workplace

"We can't solve problmes by using the same kind of thinking we used to create them" Einstein

Restorative practice is about being explicit in our approach and putting relationships central to everything we do – including how we build, maintain and repair relationships.

Proactive restorative practices also build positive relationships across the workplace and equip all with the skills to deal with conflicts and disagreements constructively.

When conflict and tensions occur, people are hurt and affected by inappropriate behaviour, relationships often breakdown and teams are affected. The impact of this can be huge!

I have developed restorative practice for several years in a range of very different workplace settings with amazing success, allowing teams and individuals to work better together and deal conflict in a way that repairs harm and repairs relationships.

Working explicitly to create positive outcomes including; stronger team spirit, clearer communication amongst all, greater staff engagement, improved productivity/outcomes, less staff sickness and greater staff retention to name but a few.

This approach equips all with the skills to deal with conflicts and disagreements constructively.

Key Benefits of Restorative, Relational and Collaborative Practice in the workplace:

  • Builds community, meaningful relationships and strengthens effectiveness of teams and its resilience

  • Workplaces flourish, enjoying life, happier, more successful, increases in connectedness to work and participation in organisations aims

  • Increases in self worth, confidence, contribution, tolerance and acceptance

  • Can minimise staff turnover, sick leave, absenteeism & stress leave

  • Can be used within existing discipline and grievance systems or to prevent it needing to get that far

  • Increases staff engagement and attendance

  • Decreases in conflict, disengagement and strengthens self awareness and awareness of personal impact on others

  • Links between thoughts, emotions, actions

  • Increases in emotional intelligence, including increases in positive emotions and also encourages expression of these emotions

  • Decreases in conflicts, disruptions and encourages forgiveness

  • Accountability and ownership

  • Improving social problem solving

  • Building interpersonal skills – across teams, with leaders and partners - Active listening, patience, emotional regulation

  • Conflicts are resolved, reducing ongoing issues

  • Builds empathy and understanding

  • People are more prepared to take responsibility for their actions

  • Creates clarity of language, purpose and values

  • Develops autonomy, ownership and participation in decision making at various levels

  • Increases the development of values such as respect, compassion and acceptance

  • Increases capacity for improvement

  • Creates the language and currency for challenge

  • Creates the confidence to take risks and innovate

  • Give vulnerable people back their power

  • Creates safe, respectful boundaried conversations

  • Encourages people to take responsibility for themselves and others

  • Enables people to find and express their authentic voice

Restorative practice has a wide focus and benefits, as it aims to build better relationships and healthier, more productive workplaces, finding creative ways to deal with conflict in a way in which we repair harm and allow everyone involved to find a way forward.


Building Restorative Relationships for the Workplace -

Goodwin Development Trust’s Journey with Restorative Approaches (2).pdf

Restorative Justice in the Workplace An article by John McDonald, Director of ProActive ReSolutions

Restorative Practice at Work - Building Stronger Teams A hospital in a rural town of 30,000 people was experiencing problems with low-level conflict.

For further information about developing restorative work across your workplace or an initial discussion, please contact Mark on 07525 173258 or complete our online enquiry form.