"We can't solve problmes by using the same kind of thinking we used to create them" Einstein
Restorative practice is about being explicit in our approach and putting relationships central to everything we do – including how we build, maintain and repair relationships.
Proactive restorative practices also build positive relationships across the workplace and equip all with the skills to deal with conflicts and disagreements constructively.
When conflict and tensions occur, people are hurt and affected by inappropriate behaviour, relationships often breakdown and teams are affected. The impact of this can be huge!
I have developed restorative practice for several years in a range of very different workplace settings with amazing success, allowing teams and individuals to work better together and deal conflict in a way that repairs harm and repairs relationships.
Working explicitly to create positive outcomes including; stronger team spirit, clearer communication amongst all, greater staff engagement, improved productivity/outcomes, less staff sickness and greater staff retention to name but a few.
This approach equips all with the skills to deal with conflicts and disagreements constructively.
Key Benefits of Restorative, Relational and Collaborative Practice in the workplace:
Builds community, meaningful relationships and strengthens effectiveness of teams and its resilience
Workplaces flourish, enjoying life, happier, more successful, increases in connectedness to work and participation in organisations aims
Increases in self worth, confidence, contribution, tolerance and acceptance
Can minimise staff turnover, sick leave, absenteeism & stress leave
Can be used within existing discipline and grievance systems or to prevent it needing to get that far
Increases staff engagement and attendance
Decreases in conflict, disengagement and strengthens self awareness and awareness of personal impact on others
Links between thoughts, emotions, actions
Increases in emotional intelligence, including increases in positive emotions and also encourages expression of these emotions
Decreases in conflicts, disruptions and encourages forgiveness
Accountability and ownership
Improving social problem solving
Building interpersonal skills – across teams, with leaders and partners - Active listening, patience, emotional regulation
Conflicts are resolved, reducing ongoing issues
Builds empathy and understanding
People are more prepared to take responsibility for their actions
Creates clarity of language, purpose and values
Develops autonomy, ownership and participation in decision making at various levels
Increases the development of values such as respect, compassion and acceptance
Increases capacity for improvement
Creates the language and currency for challenge
Creates the confidence to take risks and innovate
Give vulnerable people back their power
Creates safe, respectful boundaried conversations
Encourages people to take responsibility for themselves and others
Enables people to find and express their authentic voice
Restorative practice has a wide focus and benefits, as it aims to build better relationships and healthier, more productive workplaces, finding creative ways to deal with conflict in a way in which we repair harm and allow everyone involved to find a way forward.
Building Restorative Relationships for the Workplace -
Goodwin Development Trust’s Journey with Restorative Approaches
Restorative Justice in the Workplace An article by John McDonald, Director of ProActive ReSolutions
Restorative Practice at Work - Building Stronger Teams A hospital in a rural town of 30,000 people was experiencing problems with low-level conflict.