What is Restorative Practice?

"Most people do not listen with the intent to understand;they listen with the intent to reply" Stephen Covey 

Restorative Justice brings those harmed by conflict or crime, and those responsible for the harm and communities together. This enables effective communication so everyone affected by a particular incident can play a part in repairing the harm and find the right way forward. It prioritizes victim participation, promotes offender responsibility, and cultivates community engagement.

Restorative Practice is what people do when they use the principles, values and practices of the philosophy of restorative justice in their everyday practice.

It embodies a set of core beliefs, principles and a way of being with people that proactively promotes building a sense of community and developing social capital. It creates a common language, a common approach for fostering a sense of social responsibility and shared accountability.

When we work with and alongside people, rather than make decisions about them in isolation, outcomes and impact are so much greater. 

How I Can Help

"Training differently...Making a difference"

What if we invest in people and they leave? Ok, well what if you don’t invest in people and they stay?

I deliver training at all levels and it is delivered in accordance with the Restorative Justice Council’s (RJC) Best Practice Guidance, National Occupation Standards (NOS) and I am a registered training provider with the Restorative Justice Council and adhere to the RJC Trainers Code of Practice.


“A year from now you may wish you had started today.” ~Karen Lamb

The courses I deliver are highly participative, fun; lively, inclusive and seek to provide all participants with an understanding of restorative practice including proactive and responsive skills, from both informal to formal and in a range of settings.

I specialise in developing bespoke and tailored restorative trainings that really produce positive outcomes, designed to meet your needs and priorities. 

I tailor training solutions customised around your team’s experience, current projects, and learning goals to make the courses, as relevant and effective as possible. I understand that each team is comprised of individuals, with different learning needs, and that your organisation is unique.

So please do get in touch to discuss designing something bespoke and individual. Fill in the contact me page, to see what I can do for your organisation.

I also have a proven track record in developing and implementing flagship restorative practice projects across Cities and large scale communities - with Hull and Leeds being just two. 

Here are some of the high impact training courses I offer :

  • Awareness raising for staff (1 - 3 hours)

  • 1 day training (including school inset) in the use of restorative practice, key principles and infomral everyday skills building in your area of practice.

  • 3 day practitioner training in how to run formal restorative conferencing

  • 1 day training on how to facilitate complex and sensitive cases, following completion of a 3 day training and experience of practicing

  • 1 day training and guidance for managers

  • Training for trainers – This is a bespoke training and please do get in touch to discuss your requirements 

  • Support and consultancy - This is where we can design something that really embeds learning and trully bring skills to life. Please do get in touch to discuss your requirements further

  • Supervision and coaching of practitioners – please do get in touch to discuss this further

Here are a few comments from my recent training course evaluation forms:

  •  "Wow, what an inset day - fun, challenging and lots of skills to take away" -Teacher 
  • "Mark is extremely knowledgeable and his passion shone through" - Police officer 
  • "The course was beyond what i expected" - Probation officer
  • "I wasnt looking forward to the three days, but this has been one of the best courses i have ever attended" - Housing officer 

I offer consultancy at all levels – to help implement restorative practice with strategic intent, through system change, including policies and real practitioner development that will achieve positive outcomes and impact  – All done through modelling relational, collaborative and a restorative approach.

I can facilitate restorative conferences and mediation for you– I am a very experienced facilitator and can come in and help deal with specific issues, in any settings; from schools, with families, across communities, with victims and offenders and across business to name but a few. 

“Action is the foundational key to all success ~Pablo Picasso

To read my recommendations, please click here.

Contact me here to discuss how I can help further 

Key Benefits of Restorative, Relational and Collaborative Practice

  • Builds community, meaningful relationships and strengthens effectiveness of teams and its resilience.
  • Promotes positive choices
  • School communities flourish, enjoying life, happier, more successful, increases in connectedness to school and participation in curriculum
  • Increases in self worth, confidence, contribution, tolerance and acceptance
  • Decreases in conflict, disengagement and strengthens self awareness and awareness of personal impact on others
  • Links between thoughts, emotions, actions
  • Increases in connectedness and kindness
  • Increases in emotional intelligence, including increases in positive emotions and also encourages expression of these emotions
  • Decreases in conflicts, disruptions and encourages forgiveness
  • Accountability and ownership
  • Improving social problem solving
  • Building interpersonal skills - , for adults and young people, teachers and students - Active listening, patience, emotional regulation
  • Conflicts are resolved, reducing ongoing issues
  • Builds empathy and understanding
  • People are more prepared to take responsibility for their actions
  • Creates clarity of language, purpose and values
  • Models key values
  • Develops autonomy, ownership and participation in decision making at various levels
  • Decreases re-offending
  • Increases student engagement and attendance
  • Increases the development of values such as respect, compassion and acceptance
  • Increases capacity for improvement
  • Creates the language and currency for challenge
  • Creates the confidence to take risks and innovate
  • Give vulnerable people back their power
  • Creates safe, respectful boundaried conversations
  • Encourages people to take responsibility for themselves and others
  • Enables people to find and express their authentic voice